Sat.Dec 16, 2023

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The Future of Customer Research Teams: Innovating for Success in 2024 and Beyond

Beyond Philosophy

The Future of Customer Research Teams: Innovating for Success in 2024 and Beyond AI’s enthralling me these days, and it seems the world’s caught in the same spell. One realm set for a profound AI makeover is customer market research—a topic worth diving into since it’s likely on many of your radars too. Exciting or nerve-wracking—depends on which way you look at it.

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10 Innovative Technologies Transforming Customer Experience in 2024

Customer Think

Today, everyone and everything is a part of the digital revolution. Even the smallest technology is labeled “game-changing” or “next-level.” As such, you never really know which technologies are actually useful and will help you transform customer experiences and which ones are simply a fad.

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How to Achieve Sustainable Growth via New Markets and Better Brand Visibility

Customer Think

Business growth is a cornerstone of entrepreneurial success, an ambition visionaries and pragmatists share. In navigating the dynamic terrain of commerce, it’s crucial to employ strategies that drive your venture forward and ensure its longevity and relevance. This article, by Angel Sanchez of bizgrowthacademy.

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How to Leverage Retrieval Augmented Generation (RAG) in the Enterprise: Organization Readiness

Customer Think

Retrieval Augmented Generation (RAG) uses the data of the enterprise as a source of truth, rather than relying on the knowledge embodied in a large language model (LLM), which is not enterprise specific.

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The Pragmatic Path to Composability: Creating Efficient Commerce Systems

Speaker: Jason Cottrell and Brian Walker

Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.

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How Do You Arrange A WFH Office Christmas Party?

Customer Think

How do you organise a Christmas party when your team is entirely remote and based at home? This is something that many corporate leaders will be asking this year as working from home (WFH) and hybrid options have remained popular even long after the crisis period of the Covid pandemic.

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Transforming the Modern Workplace Tech Experience

Customer Think

The pressure to embrace digital transformation is growing alongside external factors like the recent advancements in artificial intelligence and the evolution of hybrid work environments.