Adrian Swinscoe
JULY 28, 2023
This is a guest post from Nevilson Christian, Founder of SeekThem. Imagine this: You visit an online retail website for the first time. The website automatically […] The post Creating memorable customer experiences: Inspiring loyalty first appeared on Adrian Swinscoe.
DMG Consulting
JULY 28, 2023
DMG’s Donna Fluss shares some tips on navigating the CCaaS market! Donna Fluss July 28, 2023 The Contact Center as a Service Market is highly competitive with many vendors. Donna discusses what to look for when selecting a CCaaS vendor. The post DMG’s Donna Fluss shares some tips on navigating the CCaaS market! appeared first on DMG Consulting.
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ClearAction
JULY 28, 2023
Good Customer Experience: CX Day 2023 Lynn Hunsaker Really good customer experience grows prosperity of customers, employees, and organizations in tandem. This is the focus of CX Day 2023 ! A good customer experience team is a catalyst to foster a positive, holistic customer focus across the entire organization, one that is informed by data and designed with empathy in order to deliver win-win outcomes that help everyone achieve success.
The DiJulius Group
JULY 28, 2023
Be On A Mission To Catch Your Employees Doing Things Right Did you know that 63% of employees who are recognized regularly said they wouldn’t consider looking for a new job? It’s time to be on a mission to catch your employees doing things right. Employees who are recognized regularly are more engaged and view. Read Full Article The post How to Build a More Engaged Team While Becoming a More Effective Leader appeared first on The DiJulius Group.
Speaker: Jason Cottrell and Brian Walker
Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.
Hodusoft
JULY 28, 2023
HoduCC: A Standout Contender in The Capterra Shortlist for Call Center Software In today’s rapidly evolving customer service and communication landscape, companies are continually seeking cutting-edge call center software solutions to enhance their customer interactions. Over the years, HoduCC has emerged as one of the leading call center software solutions providers amongst the most prestigious contenders in the industry.
CallCare
JULY 28, 2023
Outbound call centres can play a crucial role in generating leads and driving sales. But what is outbound calling, how does it work and could it benefit your business? In short, an outbound call centre is a communication hub that makes outgoing calls to potential customers. It centres on generating interest in your company’s products or services, or closing sales.
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