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Majoring in Customer Experience

CX Accelerator

Sure, there are a variety of seemingly logical choices like business administration, marketing, computer science, psychology, and a variety of others but are these the best choice? 30% have degrees in business administration, 9% in marketing, 7.5% each for psychology and communication, and economics represents 5.5%.

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Majoring in Customer Experience

CX Accelerator

Sure, there are a variety of seemingly logical choices like business administration, marketing, computer science, psychology, and a variety of others but are these the best choice? 30% have degrees in business administration, 9% in marketing, 7.5% each for psychology and communication, and economics represents 5.5%.

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Lesson #8: VoC Is Not The Same Thing As Market Research, But They're Converging

PeopleMetrics

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

VOC 226
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Breaking News: President Biden Signs Executive Order on CX

Shep Hyken

The Order also is pushing for better service for some of what matters most to people, such as turning 65 (retiring), small business loans, and having a child. Hyken said, “I’m intrigued and even excited about the Government, and especially President Biden, taking a big step in improving the customer experience for the people.

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Welcome, Jade Mulé!

Kerry Bodine

She also received a bachelor’s degree in business administration and marketing from California State University, Northridge. She was famous for her customer service and would often have a line of customers waiting to talk with her, even when other employees were available. Please help me welcome Jade! The post Welcome, Jade Mulé!

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5 Strategies for CX Excellence

PeopleMetrics

in Business Administration with a specialization in marketing science from Temple University in Philadelphia. His company offers CEM software with advanced machine learning solutions and hands-on analytical support to help companies make sense of their CX data. Sean holds a Ph.D.

CX 163
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What does a sales manager do? (+7 must-have skills)

Zendesk

Here’s how to become a sales manager: Earn a bachelor’s degree in business administration, public relations, or psychology (or another relevant field). If you already have some experience, consider getting a master’s degree in sales management or business administration.

Sales 98