Customer Experience Strategy: An A to Z Glossary
Lumoa
MARCH 20, 2018
Whether you’re new to customer experience or coming for little inspiration, this is the right place. more friendly behavior in customer service) Marketing to take the info into account in better targeting (e.g. upselling to the most loyal customers) Process changes (e.g. ACT ON CUSTOMER FEEDBACK! So let’s start!
Let's personalize your content