Fri.Oct 07, 2022

6 Ways to Drive Better Customer Experience in the Age of AI

Zonka Feedback

Accenture reported that artificial intelligence (AI) can potentially increase corporate profitability by an average of 38% by 2035. With this statement in mind, should you implement a strategy that helps your organization to drive better revenue with AI customer experience ? Customer Experience

Get The Right Call Routing System For Your Business

Hodusoft

Get The Right Call Routing System For Your Business . Regardless of how big or small your company is, your customers expect accessibility to connect with the proper agent when required. But do the customers receive the same accessibility during the seasonal spikes of the call center?

The CX lessons to take from 2022

CX Network

With 2022 almost done, CX Network reflects on the predictions that were made last year and the lessons they can teach us for next year

CX 52