Contact Center Technology Stack: The (Immediate) Transformation You Need?
Ameyo Callversations
APRIL 21, 2022
In 2020, we witnessed paradigm change in different avenues of our life. Next-gen technologies such as AI, ML, NLP, AR/VR, and more are capable of helping reduce cost and improving metrics such as revenues, wallet and market share, and steady cash flows. The industry will witness increased adoption of cloud-based contact centers.
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