Remove 2025 Remove Close the Loop Remove Predictive Analytics Remove Structured Data
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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

According to Finance Digest , 95% of customer interactions will be managed with AI by 2025. Both groups of technologies can be utilized to make analytics more actionable. This type of survey is a great way to close the loop on customer interaction and make sure that you’ve met their expectations. Image by Retently.