What is Voice of the Customer? 25 Experts Give Best Practices
Callminer
FEBRUARY 27, 2019
While the cost of in-person interviews is the highest among all forms of interview, it is still considered to be the most useful form for building trusting customer relationships. Leverage SMS for customer feedback. Usually executed in person, on the phone, or through email. Emails can get lost in the shuffle.
Let's personalize your content