Lumoa

FEBRUARY 9, 2023

Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. The situation when B2B CX was very distant from B2C CX has been rapidly changing. Share data and results of the customer experience analytics in an easy-to-use tool.

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

Lumoa

MARCH 20, 2018

artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. Learn More about the role of AI in CX. The situation when B2B CX was very distant from B2C CX has been rapidly changing. So let’s start! ACT ON CUSTOMER FEEDBACK!

Net Promoter Score 114

Net Promoter Score Customer Experience B2C CEM 114

Lumoa

MARCH 20, 2018

artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. Learn More about the role of AI in CX. The situation when B2B CX was very distant from B2C CX has been rapidly changing. So let’s start! ACT ON CUSTOMER FEEDBACK!

Net Promoter Score 64

Net Promoter Score Customer Experience B2C CEM 64