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Connecting CX and EX to Deliver An Effective Hybrid Contact Center Workforce

Execs In The Know

Simply put, the organizations that prosper will connect the experiences of customers and employees to understand the cross impact and subsequently drive improvement, identify best practices, and spur business growth. Interested in learning more?

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Connecting CX and EX to Deliver An Effective Hybrid Contact Center Workforce

Execs In The Know

Simply put, the organizations that prosper will connect the experiences of customers and employees to understand the cross impact and subsequently drive improvement, identify best practices, and spur business growth. Interested in learning more?

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is a New York Times #1 bestselling author and an international speaker on leadership, employee engagement, customer experience, customer loyalty, and consumer advocacy. Rajeev Karkhanis has over 30 years of experience in delivering business growth and direction on overall operations and revenue goal performance.