4 Contact Center Reports to Kick off 2019
Fonolo
FEBRUARY 13, 2019
About 50% were executive, director, or manager level, with the rest an even mix between IT managers, consultants, analysts, and corporate executives. As an innovator in the space, Shai is on a clear mission to educate the call center industry on how to improve the customer experience. That’s a good blend of titles.
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