CX Inspiration – A Q&A with Nate Brown, Co-Founder of CX Accelerator
Comm100
APRIL 26, 2020
The idea of designing great experiences even BEFORE they reach customer service would change my whole outlook on service. So often we actually are successful in using feedback to solve a problem, but we fail to close the loop and give ourselves any credit for it! Question. There is “the gate, the fence and the house.”
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