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How Have your Customers’ and Employees Expectations Changed?

CX Accelerator

Without a doubt, Covid-19 will leave an indelible impression on our planet, and it may even cause a paradigm shift for businesses and the way they meet their employees’ and customersexpectations, especially regarding communication channels. Changing Expectations. What has changed that our customers need to know about?

article thumbnail

How Have your Customers’ and Employees Expectations Changed?

CX Accelerator

Without a doubt, Covid-19 will leave an indelible impression on our planet, and it may even cause a paradigm shift for businesses and the way they meet their employees’ and customersexpectations, especially regarding communication channels. Changing Expectations. What has changed that our customers need to know about?