Remove Customer Journey Map Remove CX Remove Sentiment Analysis Remove Voice of the Employee
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A journey to highly commended #CX Leader of the Year 2021

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With over 150 entries from across the world, Rosebella Abok from BrighterMonday made it into the Top 5 highly commended CX Leader finalists. Identify moments of truth Rosebella identified key moments of truth through customer journey mapping and used our survey platform to capture the Voice of the Customer.