CX Transformation NPS Predictive Analytics Structured Data 
Lumoa
FEBRUARY 9, 2023
Why is NPS ® going up or down? But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? Share data and results of the customer experience analytics in an easy-to-use tool.
Lumoa
MARCH 20, 2018
Why is NPS ® going up or down? But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? Share data and results of the customer experience analytics in an easy to use tool. using a 0-10 scale.
Lumoa
MARCH 20, 2018
Why is NPS ® going up or down? But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? Share data and results of the customer experience analytics in an easy to use tool. using a 0-10 scale.
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