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3 patient experience problems that can be tackled with CX solutions

Qualtrics

Many of the issues you face with patient experience may be solved with the same best-in-class customer experience (CX) principles used by the world’s most successful brands. Investing in customer experience (CX) means improving policies and procedures — and can help improve the employee experience. Watch the Webinar.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

With almost 30 years in the customer experience domain, Annette Franz, CCXP is the Founder and CEO of CX Journey Inc. She is also the 2020 CXPA Board Chair and an Advisory Board Member for CX@UCI. A leader in customer experience, he has spent years in leading successful CX, Voice of the Customer (VoC), and marketing teams.