CXM, Engineering, Social Listening and Social Media

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

OCTOBER 20, 2021

When you think about your brand’s social media strategy, what comes to mind? Is it about listening to what your customers are saying about your brand on social media? Social media is now ubiquitous to the customer experience. Social suites platforms are designed just for this purpose.

Social Media

Social Media Unstructured Data CXM Social Listening

Listen, engage, connect: 3 steps for executing a seamless multilocation marketing strategy

Sprinklr

OCTOBER 13, 2021

Social media and other digital channels have created news to interact with customers. These channels have become an always-on feedback loop about your brand, and social listening can help you: Understand your target audience. .” – Jeff Platt, CEO of Skyzone. Enable your teams. Protect your brand.

Social Media

Social Media CXM Social Listening Compliance

Tech Customer Success

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Listen, engage, connect: 3 steps for executing a seamless multilocation marketing strategy

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