Best Practices for Protecting Your CX Program During Economic Volatility
Execs In The Know
MAY 2, 2022
According to Gartner, that focus is “innovating salient experiences linked to product experience… to achieve true differentiation.”. Get Smart About VoC and Business Intelligence. While you might already use questionnaires or surveys, consider adding additional elements to your VoC program to create a more robust feedback engine.
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