What Do Customers Secretly Say About Your Customer Experience?
PeopleMetrics
MAY 15, 2015
Although many of the symbols have disappeared over time, here are a few that were catalogued (from the Hobo Museum in Britt, Iowa): Such symbols allowed hobos to relay relevant information to each other, in a language only they could understand. In terms of improving customer touchpoints overall, it helps to do three things: Open your eyes.
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