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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. Currently, he is a Director of Service at a leading UK Tech company, Cheshire Datasystems Ltd where he is exploring how to combine it with a human element for superior CX and the potential of tech including AI and machine learning.