Remove 2028 Remove AI Remove Compliance Remove CRM
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Increase ROI of BPO with Omnichannel Contact Center Software

Hodusoft

By 2028, it is expected to reach USD 34570.73 during the forecast period 2022-2028. Integration with CRM systems, workforce management systems, ticking systems, and others ensures a unified and comprehensible workflow. The software must adhere to industry-specific security standards and compliance requirements.

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Don’t Let Challenges Sink Your BPO! Navigate with HoduSoft

Hodusoft

from 2021 to 2028. Automation tools like Interactive Voice Response (IVR) and AI Chatbot, offer customers self-service options, allowing agents to focus on important calls, thereby reducing extra workload. As per a report , the global BPO market size was valued at $221.5 billion in 2019 and is expected to grow at a CAGR of 7.4%