Remove 2029 Remove Close the Loop Remove Omnichannel Remove Social Media
article thumbnail

How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Utilize various channels such as digital advertising, social media, etc to raise visibility and engage potential customers. Collect omnichannel feedback in real-time Identify touchpoints with the most friction with journey-based dashboards Identify top trends and sentiments from thousand of feedback text analysis in just a few minutes.

Retail 52