Hodusoft

JUNE 7, 2024

Companies can use these scores to get insights into their operations and opt for steps to improve them. Working on customer feedback Implementing multi-channel support Improving products and services 4. Net Promoter Score (NPS) Net Promoter Score (NPS) is a metric that precisely tells about a customer’s interest in a brand.

Contact Center 52

Contact Center Net Promoter Score Social Media Omnichannel 52

Hodusoft

DECEMBER 28, 2022

Companies can use these scores to get insights into their operations and opt for steps to improve them. Working on customer feedback Implementing multi-channel support Improving products and services 4. Net Promoter Score Net Promoter Score(NPS) is a metric that precisely tells about a customer’s interest in a brand.

Net Promoter Score 52

Net Promoter Score NPS Data Entry Business Growth 52

Zendesk

MARCH 31, 2021

Customer feedback is an important part of any business relationship. That’s why collecting customer feedback should be central to any customer experience (CX) operation. What is customer feedback? Why is customer feedback important? Types of customer feedback.

Customer Feedback 95

Customer Feedback VOC Social Media Net Promoter Score 95