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It’s A Wrap — Part 2: More Great Insights from Clearwater, FL

Execs In The Know

As covered in last week’s keynote-focused blog post , Customer Response Summit (CRS) Clearwater, Florida was a recent wrap (March 28–30, 2022). Key CX Performance Benchmarks: Using Data to Transform Agent Action into Operational ROI. Is Your Voice of the Customer Data Failing to Deliver Change? You’re Not Alone.