Remove Agriculture Remove CX Remove Hospitality Remove Manufacturing
article thumbnail

A story about Indian Customer Culture: Impactful CX in turbulent times

Steven Van Belleghem

And Hindustan Unilever Limited (the former Hindustan Vanaspati Manufacturing Co) offers 25% off every single cent it earns back to the community. The amazing part is that what started as a 11-bed hospital in the seventies has now grown into a conglomerate, the Aravind Eye Care System.