20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them
Callminer
OCTOBER 11, 2018
Kaye Chapman is the Learning & Development Manager at Comm100 , a global provider of AI-powered digital customer conversation software. Cory holds an MBA in Logistics and Finance from the University of Tennessee. Fully transparent lead funnels are not only critical to conversions, but also compliance.
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