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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. She has authored and co-authored many books and has been quoted in multiple channels such as NYTimes, USAToday, Forbes, CRM Magazine, and more. He is a GTACC Award winner and has been listed in the ICMI Top 50. LinkedIn : [link].