Delivering Unique, Attractive (Even Branded) Customer Experience Lagniappe: Any Company Can Do This
Beyond Philosophy
JUNE 7, 2016
When my wife and I visited Southern Louisiana last year about this time, we noticed that a lot of retailers differentiated themselves by doing a little something extra for customers. It doesn’t require that much in the way of financial investment, innovation or ingenuity. Can technology create customer delight? Be distinctive.
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