Build Your VoC Program From Where You Are: Part 1 - Building Phase
PeopleMetrics
JUNE 17, 2020
Every organization has a different level of VoC maturity. Some companies have had VoC in place for many years, while others are just getting started. Where you start with VoC depends on your level of maturity. In many cases, the customer experience has completely shifted to digital modes. Click checklist to enlarge ).
Let's personalize your content