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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

If you are still not convinced and are looking for arguments for your new software purchase, here are three statistics to prove why CX platforms can significantly affect your business: Increased Customer Lifetime Value : Customers are 2.4 times more likely to stick with a brand when their problems are solved quickly.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Shane Goldberg – Founder and Principal at CustCore Consulting. Shane Goldberg has 20 of experience across customer experience, business improvement, sales operations, and product management. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. Website : [link]. LinkedIn : [link].