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Why You Should Add Business Process Automation to Your CRM

SugarCRM

Business Process Automation (BPA) can help businesses define clear steps and follow clear protocols in different scenarios. Computers can follow the steps provided and automate all rule-based business processes. Process automation is a great part of business scaling that can keep you profitable and scalable.

CRM 26
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Business to Business Customer Experience Leadership, With Tabitha Dunn – CB49

Customer Bliss

In our conversation we discuss how specifically one goes about improving business to business customer experience. Tabitha Dunn currently serves as the Vice President of Customer Experience at Concur Technologies, an SAP company. This is huge in business to business customer experience. About Tabitha.