Remove Business Management Remove Case Management Remove Customer Experience Management Remove Technology
article thumbnail

Top 20 Customer Service Blogs You Have to Read in 2020

Fonolo

When we look back at the customer support industry in 2010, we see a very different beast to the one we work in today. Not only has technology changed the way we interact with customers, but it’s also massively changed the way we communicate with our peers within the industry. Peter Lavers @ ThinkCX .