Customer Experience Management: An Exclusive Interview with Micah Solomon
SugarCRM
AUGUST 19, 2020
So, when SugarCRM sat down to learn about customer experience management from Micah Solomon, renowned customer service and CX expert, author, keynote speaker, and webinar host to delve into his customer-centric brain ahead of his upcoming webinar series with Sugar. . Q: Why is a customer experience strategy (CX) so important today? .
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