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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

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He successfully led and brought his companies in successful CX transformation and has won many awards in customer engagement & customer experience management areas. Salman Sharif – FCXP (CX-II), CX Advisor, and EMEA at Forrester. Greg Ortbach – CX Engagement Catalyst and Co-host of #CustServ Chat.