Business Services Customer Retention Customer Service CX 
ClientSuccess
APRIL 2, 2021
In fact, according to a Hubspot survey, 80% of the customers surveyed stopped using a business service with a brand following an unpleasant service experience. B usinesses need to align their marketing efforts with customer expectations. One way to create a consistent customer experience is through automation.
1 to 1
SEPTEMBER 7, 2021
Outsourcing and managed services are appealing options for many companies at a time when workforces are stretched thin. Both involve receiving business services from a third party but determining which of the two options is the better fit could make the difference between a thriving company versus just staying afloat.
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