Case Management Customer Service Innovation New York 
Fonolo
JANUARY 14, 2020
Which customer service blog posts helped to shape the last decade for you? . When we look back at the customer support industry in 2010, we see a very different beast to the one we work in today. Here, we cover the 20 best customer service blogs and influencers to follow in 2020.
Fonolo
FEBRUARY 13, 2019
The availability of this information helps the whole industry become more innovative. By the way, don’t forget to check out the report we just released: On the Horizon: Customer Service Trends in 2019. It features a sparkling new sci-fi theme that helps to keep the pages turning. Sponsored by LogMeIn.
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