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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

Customer experience is constructed in direct or indirect interaction with your company but it always involves the subjective response of the customer. Social Media You might be wondering why social media is on the list. Social media is a powerful tool when it comes to customer experience.

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Customer Experience Strategy: An A to Z Glossary

Lumoa

Customer experience is constructed in a direct or indirect interaction with your company but it always involves the subjective response of the customer. Do you love CEM as much as we do? social media You might be wondering why social media is on the list. Therefore, you can never fully determine it.

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A to Z Guide to Customer Experience Definitions and Terms

Lumoa

Customer experience is constructed in a direct or indirect interaction with your company but it always involves the subjective response of the customer. Do you love CEM as much as we do? social media You might be wondering why social media is on the list. Therefore, you can never fully determine it.