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CRS Virtual October 2021: Key Case Study and Panel Highlights — Part 2

Execs In The Know

2) A Chief Customer Officer (CCO) is responsible for raising the voice of the customer, but also establishing internal partnerships to make sure the organization is unified behind the mission of improving CX. 2) The high cost of acquiring new customers has only increased during the pandemic. Registration is open now!

article thumbnail

CRS Virtual October 2021: Key Case Study and Panel Highlights — Part 2

Execs In The Know

2) A Chief Customer Officer (CCO) is responsible for raising the voice of the customer, but also establishing internal partnerships to make sure the organization is unified behind the mission of improving CX. 2) The high cost of acquiring new customers has only increased during the pandemic. Registration is open now!