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Business to Business Customer Experience Leadership, With Tabitha Dunn – CB49

Customer Bliss

They take companies of all sizes and stages beyond automation to a completely connected spend management solution encompassing travel, expense, invoice, compliance and risk. ” The company did have content and was using NPS. Concur is also a SaaS company. This is huge in business to business customer experience.

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February integrations are here

Zendesk

Create proposals, quotes, contracts and invoices from leads, companies, people or deals – plus, collect legally binding electronic signatures. Stripe by Zenplates (Support) allows your agents to view and manage customers, subscriptions, payments and invoices from within Zendesk Support.