How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher
Intercom
APRIL 20, 2023
Jim: In my first job out of college, I was going to visit my girlfriend, now my wife, in Connecticut. I went to my boss and said, “While I’m there, I’d like to visit a customer.” They talk to finance, understand how finance measures success, and link all their work to those metrics. Go on vacation.”
52 
Let's personalize your content