The opinion of 6 experts on the future of contact centers in a post-corona world
Steven Van Belleghem
MAY 19, 2020
Here are the components of the contact center of the future: A Hybrid Model. That will be a big part of the future of work and building a fantastic customer experience too. Contact centres are not “safe” from that at all. Thanks to all contact center experts for sharing their expertise and wisdom.
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