Remove Contact Center Remove Customer Satisfaction Remove Gambling Remove Sentiment Analysis
article thumbnail

Where to Start with AI to Get Better CX Results

CSAT.AI

Expecting customers to be overly patient is a losing gamble. Companies Want to Get Better CX Results Microsoft surveyed businesses from multiple continents for their 2023 report: Global State of Customer Service Sophistication. Companies want to provide better CX and service because customers are demanding it.

AI 87