Customer Experience Customer Retention Customer Service Oregon 
Win the Customer
SEPTEMBER 12, 2023
In this blog post, we’ll explore strategies that traditional businesses can adopt to innovate in customer experience. Seamless Omnichannel Experience As pointed out by the experts at Salesforce, an omnichannel approach is pivotal in modern customer experience. Cultivating a Customer-Centric Culture 1.
Customers That Stick
JANUARY 15, 2015
We introduced our Faces of Customer Experience series in April 2014, and we’ve had the privilege of meeting and sharing the stories of a number of wonderful customer-facing professionals. Meet Mike Wittenstein! – Founder/leader at Storyminers, one of the world’s first experience/service design consultancies.
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