6 Secrets for Boosting Customer Satisfaction in the Contact Center
Fonolo
AUGUST 24, 2017
Check out SQM group , the contact center industry leader for measuring, benchmarking, and improving CX. SQM offers five customer surveying methods (phone, email, IVR, online and face-to-face) that provide valuable insights for customers. Whitepaper: The Contact Center Playbook for Improving Customer Satisfaction.
98 
Let's personalize your content