The 23 Keys to Creating Raving Fans Part 2
C3Centricity
AUGUST 2, 2021
In addition to using NPS, we also like to use other diagnostic questions to see how we can improve. If customer is willing to discuss the competition, the insight will be valuable in how you compare to the competition as well as the best of class vendor. The Customer Loyalty Wheel ™. Be easy to do business with.
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