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Remove Customer Retention Remove Sentiment Analysis Remove Social Listening Related Topics
Business Management Actionable Insights Customer Journey Map Customer Experience Management Machine Learning Voice of the Customer NPS Touchpoint Customer Feedback Customer Satisfaction More Related Topics >
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The Ultimate Guide to Choosing a Customer Experience Platform

Lumoa

MARCH 12, 2023

Benefits of using a customer experience platform CX platforms benefit your business in many ways. Their ultimate goal is to enable you to improve the customer experience. Improving your CX can result in: Better customer retention. 81% of customers make a second purchase after a great experience.

Customer Experience 83
Customer Experience Customer Journey Map Sentiment Analysis NPS 83
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