Remove Customer Satisfaction Remove CX Remove Pharmaceutical Remove Structured Data
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The opinion of 6 experts on the future of contact centers in a post-corona world

Steven Van Belleghem

The biggest result is the higher customer satisfaction. Just to put things in perspective: we don’t see our customer support as a contact center but rather an advice center. We pride ourselves in providing health and pharmaceutical advice for our visitors, with a mission to surpass a typical pharmacy visit.