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Customer experience, whose business is it?

Lumoa

That makes business development's essential role to improve the life of their customer through business innovations. Remember when you received a wrong invoice from your phone company? Remember when you received an invoice that was hardly understandable? Were you a happy customer at that exact moment? That's fair.

article thumbnail

Customer experience, whose business is it?

Lumoa

That makes business development's essential role to improve the life of their customer through business innovations. Remember when you received a wrong invoice from your phone company? Remember when you received an invoice that was hardly understandable? Were you a happy customer at that exact moment? That's fair.