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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He successfully led and brought his companies in successful CX transformation and has won many awards in customer engagement & customer experience management areas. Shep Hyken – CX Expert, NY Times Bestselling Author, Keynote Speaker. Salman Sharif – FCXP (CX-II), CX Advisor, and EMEA at Forrester.