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Zendesk Agents of Change program: Empowering communities with CX agent training

Zendesk

Matt Velez, the executive director of the National Instructors Institute at NPower, describes how Zendesk has supported the organization: “Zendesk has been a critical partner in supporting the day-to-day operations of our national Community Helpdesks in Baltimore, Maryland, St. West Africa Vocational Education (WAVE) : Lagos, Nigeria.

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